Privacy policy
Privacy Policy
At Willow Weave, we ensure that your privacy is protected when buying online using our services. This website is being managed by willowweave.co and its privacy policy applies to the use of website itself and any of the connected Social Media Pages or Platforms using willowweave.co. So, willow weave’s privacy policy explains what personal information is, how we use this information, who has access to the data and your rights regarding collected information. Your access and use of willowoweave.co tantamount to your acceptance of our privacy policy and terms of use. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information. We will not sell or redistribute your information to anyone.
Personal Data and Its Use
We use the information that we collect to fulfill our commitment(s) to you and to provide you with the service(s) that you expect from willowweave.co. This includes sending you information and offers for marketing purposes. In order to provide you with relevant offers and information, we may analyze your personal data. We only keep your data as long as necessary to carry out our service(s) to you and/or required by the law.
Willowweave.co Collects Personal Information
When you are placing an order or registering on our site or subscribe to updates or leave a message on customer service, whichever the case may be, you may be required to enter your name, contact number, email address, payment/ credit card details, mailing address or other details in order to provide you our service(s).
Use and Storage of Your Personal Information
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website or use certain other site features as following:-
• In order to process orders and share information and updates pertaining to your order(s).
• To be able to send text message/ notification(s) of delivery status.
• Be able to contact you if there’s any problem with the delivery of your item(s).
• To process your transaction(s) smoothly and quickly.
• To ask for ratings and reviews of services or products.
• To personalize your experience and allow willowweave.co to deliver content or product offering(s) of your interest.
• To allow willowweave.co to better serve you in responding to your customer service request(s).
Sharing of Information with Third Parties by Willowweave.co
Willowweave.co may share your personal information with third parties or affiliates of willowweave.co who perform service(s) on our behalf or process authorized transactions. We do not sell your information to any third party nor do we disclose your personal information to unaffiliated third parties.
Your Rights
You may request information about personal data we hold about you. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed.
Use of Cookies
Cookie is a small text file that is saved to, and during subsequent visits retrieved from your computer or mobile device. A cookie is a piece of information that is held on the hard drive of your computer which records how you have used a website. Cookies make it easier for you to log on and use the website for next visits. There are two types of cookies i.e. permanent and temporary. Permanent cookies are stored as a file on your computer or mobile device for no longer than twelve months. Session cookies are stored temporarily and disappear when you close your browser session. Willowweave.co uses cookies to enhance and simplify your visit. We do not use cookies to store personal information or to disclose information to third parties. We use permanent cookies to store your choice of start page and to store your details. We use session cookies when you use the product filtration function and to check if you are logged in. You can easily erase cookies from your computer or mobile device using your browser.
Third Party Cookies
We also use non-personal data such as third-party cookies to collect statistics to enhance and simplify your visit. Willowweave.co use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics and Core Metrics.